Employment

Kansas City PBS has the following open positions:

Communications & Engagement Manager

Kansas City PBS is seeking a Communications & Engagement Manager. This position creates and manages a comprehensive strategy for print and digital content, across station platforms, for KCPT’s three brands - KCPT, Flatland and 90.9 The Bridge. This role manages set guidelines to strengthen institutional brand identity, and plans and oversees execution of strategies to establish greater visibility for organizational efforts locally, regionally, and nationally. This role works cross-departmentally to determine goals for organizational outreach and engagement. As well as, manage community-engagement services, experiences, and initiatives around local and national broadcast programming, digital news content, digital storytelling, social media, and partnerships with other community organizations.

JOB FUNCTIONS:

  • Manage publication of the monthly KCPT Member Guide by notifying stakeholders of deadlines, and compiling content. Also, working with the graphic designer and copy editor on layout, photo editing, and proofreading content.
  • Assist in all aspects of the delivery of email distribution and newsletters. This includes: content creation, list management, formatting and publishing, using Mailchimp.
  • Manage and write content for promotions identifying organizational priorities and distribution methods.
  • Create and distribute press releases and external communications as needed.
  • Manage media outreach, lists and requests. As well as, assist in all events with media, promotions or engagement focus.
  • Coordinate and standardize email marketing efforts across all three brands.
  • Build and maintain relationships with community partners and constituents that align with KCPT’s mission and strategic goals identified by department leads.
  • Represent KCPT in community initiatives and events that support our mission and goals, and bring public feedback to editorial staff.
  • Supports Digital, Editorial and Social Media teams to provide coordinated promotion of community engagement efforts across platforms.
  • Liaise with the Events & Volunteer Engagement Manager on scheduling of volunteers and hospitality for community events.
  • Develop and maintain a system for compiling and monitoring campaign metrics for engagement & promotional efforts and calculate ROI to inform future strategic decision-making.
  • Other duties as assigned by the Director, Marketing & Engagement.

EDUCATION and EXPERIENCE REQUIRED

  • Bachelor’s degree preferred in marketing, communications, or a related field. Equivalent professional experience will be considered.
  • Proficient user of Microsoft Office.
  • Work experience in community engagement and outreach with proven ability to build and maintain a wide range of partnerships.
  • Excellent written and oral communications skills.
  • Ability to multi-task and oversee diverse projects simultaneously in a fast paced, deadline-oriented environment.
  • Ability to effectively communicate in challenging situations.
  • Working knowledge of Trello or other project management tools.
  • Knowledge and enthusiasm about the use and potential of social media sites, social networking and new media tools for community engagement.
  • Working knowledge of email marketing tools (MailChimp, Constant Contact, Iterable, etc.).
  • Occasional work outside regular business hours.
  • Ability to plan, develop budgets and implement projects across broadcast, digital, and in-person events.
  • Strong interpersonal, oral and written communication skills with both internal and external audiences.
  • Public speaking skills, and the ability to represent KCPT as a responsible, informed ambassador.
  • Demonstrated ability to take direction and work collaboratively with various personalities.

To apply, send a cover letter, resume and salary requirements to humanresources@kcpt.org. Please include in your cover letter how you found out about this position. In addition, please provide a writing sample.

KCPT is an E-Verify, Affirmative Action and Equal Opportunity Employer.


Development Assistant – KCPT / KTBG 90.9, “The Bridge”

KCPT and KTBG 90.9, “The Bridge” are seeking a Development Assistant. This position provides support for Membership, Major Giving, On-Air Fundraising and Community Partnership efforts on an as-needed basis. In addition, this position will oversee and perform a wide variety of administrative, clerical and program support activities and participate in the coordination, supervision and completion of special projects and/or events.

JOB FUNCTIONS:

  • Membership
    • On-Air and on-line fundraising.
    • Support on-air pledge drives for KCPT and KTBG 90.9, “The Bridge” including producing and coordinating talent and messaging.
    • Coordinate with promotions team to develop drive-specific graphics and advertising for print and web.
    • Coordinate with web team to create and shape online drive presence and messaging.
    • Work with major giving and corporate support to secure and promote challenge grants.
    • Utilize email marketing tools to manage membership emails—utilizing segmentation and automation functions to create a more aggressive online fundraising presence.
    • Assist with vehicle donation program.
    • Update online copy around membership giving.
    • Assist in the coordination of volunteer groups for fundraising purposes.
  • Customer Service
    • Monthly and as-needed responsibilities in the Membership Department.
    • Respond to KCPT and KTBG membership customer service calls and emails.
    • Process all incoming contributions from KTBG donors and enter gift information into membership database daily.
    • Process incoming contributions from KCPT donors and enter gift information into membership database on an as-needed basis.
    • Update mailing information and gift entering.
    • Responsible for KTBG premium mailings and assist with KCPT premium mailings.
  • Events
    • Work in conjunction with The Bridge leadership and membership department to take full advantage of projects, events, and concerts in line with The Bridge brand with the purpose of cultivating new listenership, membership, and current donor stewardship.
    • Work with KCPT Events & Volunteer Coordinator to plan and execute projects, events and concerts.
    • Assist with set-up for special events, major events and meetings.
    • Assist with event ticket sales and guest lists.
  • Serve as a member of the development team for special projects as assigned.
  • Provide administrative support that includes ordering supplies, preparing purchase orders, making travel arrangements, preparing correspondence, and assisting with mailings.
  • Provide switchboard relief as needed.
  • Other duties as assigned.

EDUCATION and EXPERIENCE REQUIRED (an equivalent amount of training, education and experience will be considered):

  • Bachelor’s degree preferred.
  • Excellent public and written communication skill.
  • Extensive computer skills including Word, Excel and Google.
  • Experience working in a donor database and email marketing services.
  • Work well under minimal supervision.
  • Excellent time management skills.
  • Flexibility to work occasional nights and weekends.
  • Fundraising/non-profit experience preferred.

To apply, send a cover letter, resume and salary requirements to humanresources@kcpt.org. Please include in your cover letter how you found out about this position. In addition, please provide a writing sample.

KCPT is an E-Verify, Affirmative Action and Equal Opportunity Employer.